How to Build a Customer-Centric Brand — Download the Case Study

For 50 years, Urban Outfitters has managed to ride the waves of mid-priced apparel retail without succumbing to the steady decline of its competitors. The key to the success of its brand stable — which also includes Anthropologie, Free People and Nuuly — is the company’s belief that the customer should define the product mix, not the merchant.

from The Business of Fashion https://ift.tt/34GVeQy

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